Fm logistic

La logique des transports urbain

Privacy Policy

At FM Logistic, we value your privacy whenever we process your personal data. This Privacy Policy tells you who collects, processes and uses the personal data that we gather from you when you use our website, what types of personal data we collect about you, how we use that data, and your rights as regards our use of your personal data.


What is personal data?

“Personal” data is any information from which an individual can be directly or indirectly identified. For instance, a structured data file containing an individual’s full name is considered personal data because the person can be directly identified from that information. Likewise, details that could be used to identify someone indirectly (such as their registration number, phone number, or photograph) are also considered personal data.

There are special laws governing the processing and retention of this type of information.

The types of data we might collect about you include your name, mailing address(es), email address(es), phone number(s), and browsing history.


Who collects, processes and uses your data?

When you visit our website, your personal data is collected, processed and used by FM Logistic Corporate SAS, ZI Rue de l’Europe, 57370, Phalsbourg, France (the data controller) and/or by third-party providers who maintain and support our website.


Why we process and/or use your personal data?

We process the data we collect for the following purposes:

To fulfill our contractual obligations (lawful basis).

To pursue our legitimate interests.

  • To perform statistical analyses.
  • To measure website audiences.

How you give your consent?

In some circumstances, we need your consent to collect, process and/or use your personal data.

We need your consent to install cookies on your device and to collect, process and use the information you share with us using the “Contact” form so we can process your request.

You can change your consent preferences for any of the activities described above at any time. You can object to us using your personal data.


Who receives your data?

We collect your data for internal customer relations purposes, and for those purposes only.

We only share the personal data we collect about you when you use our services with the following third parties:

subcontractors to whom we outsource certain services.

We only share your personal data with other third parties if we are required to do so by law (such as with a court or other judicial authority), if you consent to us sharing your data in that way, or if sharing your data in that way is permitted by law.


How we retain your data?

We retain your data in our active prospecting database for three years after our most recent contact with you.

Any data we have to retain for legal reasons is kept for the retention period as prescribed by law.


Where your data is processed?

We and/or certain recipients of your data (as described above) may be located outside the European Economic Area (in China, Brazil, India and Vietnam).

Consequently, your personal data may be processed in countries that do not offer appropriate safeguards as per Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.

We guarantee that your data will be protected by adequate safeguards as required by all laws and regulations applicable in Europe.



Your rights

As provided for by law, you have the right to be informed, the right to access, the right to rectify, the right of erasure, the right to object, the right of data portability, and the right to restrict processing of your personal data.

To exercise these rights, please write to our data protection officer at the following address, clearly explaining the nature of your request:

For the purposes of security and fraud prevention, you must provide proof of ID along with your request. We will destroy your proof of ID once we have processed your request.

If you believe we are infringing your rights, please contact us first. If you are not satisfied with our response, you have the right to file a complaint with your data protection authority.


Changes to our Privacy Policy

We may make changes to our Privacy Policy to reflect improvements to our services, for instance if we introduce new technologies or launch new services. We will let you know before we make any changes to this Privacy Policy.