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Industry India

Medical devices | Critical Parts Management and returns management

Our customer is a company present in France for over 165 years which is part of French industrial history by putting its know-how at the service of industrialisation: production, transport, energy distribution, infrastructure solutions, equipment for automation, drive systems, software solutions for industry as well as medical imaging and laboratory diagnostics.

#Warehousing
#Co-packing

The client

Our customer

Context

Caters to major hospitals and diagnostic centers in India with a max 24 -36 hours support after breakdown

Our customer wanted to externalise the business as they wanted a professional service provider who can deliver critical KPIs like order to dispatch ready in 45’

Location

Mumbai

Geographical scope

Local

Our contribution

#Warehousing
#Co-packing

Semi-automatization co packing activity
Distribution on Mumbai City
Collect of faulty parts, storage, packe and later resent to Germany, with stringent KPI monitoring
A continuous improvement set-up with the client

39 ideas implemented on 3 years

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Agility to handle business demands :

Information exchange and real-time visibility of spare parts movements help maintenance engineers meet a time-limited service
GRN : 3h after receiving

Key numbers

1

Dedicated warehouse
1

Shift (Staff)
2K

SKUs
+3K

Lines / month

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