Beauty and Luxury Italy

Last-mile delivery | High value goods delivery

A leader in prestigious omni-retail
Owned by LVMH, the world's leading luxury goods group, our customer was founded in France in 1970 and is defined by its unique open selling environment with an ever-growing assortment of carefully selected branded products, including independent favorites, emerging favorites, trusted classics and its own collection.

  • #Last Mile Delivery
  • #Urban Logistics

The client

Our customer

A leader in prestigious omni-retail
Owned by LVMH, the world’s leading luxury goods group, our customer was founded in France in 1970 and is defined by its unique open selling environment with an ever-growing assortment of carefully selected branded products, including independent favorites, emerging favorites, trusted classics and its own collection.

Context

Following a regulatory constraint limiting vehicle access to the historic center of Rome.

FM proposed  a green solution to continue supplying its stores while reducing noise & carbon pollutions and traffic congestion in the city center.

This solution seduced our customer, which entrusted us with  its deployment throughout the Italian peninsula.

Our contribution

  • #Last Mile Delivery
  • #Urban Logistics

Supplying 66% of Sephora shops with a  dedicated green fleet 

Handling of high value goods treated in «cross-docking safe zones», 24/24h controlled by surveillance cameras centre (inside proximity-hubs of Rome, Milan, Turin and Florence)

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Agility to handle business demands :

  • Reducing the group’s carbon footprint

    LVMH monitors its emissions via TK'Blue and CityLogin contributes significantly to reducing the group's carbon footprint

  • Reducing of storage area

    Optimisation of sales areas in shops through the reducing of storage area & a reducing of the carbon footprint

Key numbers

  • +40

    cities with 18 in the restricted area

  • 66%

    Of Sephora shops delivered

  • 70%

    Of Sephora deliveries

  • +11K

    Pallets handled

  • 8

    Vans dedicated: Fleet

  • 1

    Full-truck/month from each area (Returns)

Other customers success

See all our business cases
  • Omnichannel

    Complex order execution to meet wide variety of consumer demands

    Our customer is part of SEPHORA (LVMH group) and has been a leader in the perfumery and cosmetic products market in Russia for over 10 years. Currently, the network represents 69 stores throughout Russia, including an Online store that delivers goods anywhere in the country.

    Read the case study
  • Omnichannel

    Complex order execution to meet wide variety of consumer demands

    Our customer is part of SEPHORA (LVMH group) and has been a leader in the perfumery and cosmetic products market in Russia for over 10 years. Currently, the network represents 69 stores throughout Russia, including an Online store that delivers goods anywhere in the country.

    Read the case study

Interested in Beauty and Luxury?

Want to find out how FM Logistic can help you meet the challenges of Beauty and Luxury? Contact us and we will find the right solutions for you!